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FAQs-Frequently Asked Questions

Frequently Asked Questions

We ship in 24/48 hours with GLS and Bartolini.

To clean our products we recommend using a damp cloth. After each use we recommend storing the product in its dust bag.

Before making an exchange/return, it is necessary to send an email to our assistance: Assistenza@labelrose.it And download the return form found at the following Link ; After that you will receive the procedure to follow to make the return.

It is possible to return it within 14 days of receiving the product. The purchased product must be unused and be provided with a tag.

Shipping costs are € 7.95. For orders over € 69.95, shipping is free.

Yes, you can pay cash on delivery. Just fill in all the fields with your data and select the option payment on delivery. This method of payment has a supplement of 4 €.

Yes it is possible, as long as you can contact us in direct instagram before placing an order, we will explain the procedure for placing an order and pick it up at our location.

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